Loyalty Points FAQ

I’ve reached out to you @Hercules11 via pm here. Thanks!

Hello, @Vanessa
it’s been a while since i received any newsletter or surveys on my email
can you pls check my email if there are issues with it
its ayandokuntemitayo@gmail.com
Thanks

Hi @Tema01, it looks like you unsubscribed from our emails on 6 October. Please go ahead and sign in to your profile to update your subscription preferences.

Why I do not receved any survey mail ?

Hi @Vanessa I completed 12 survey but some of points are not credited. Please check my account . May email is theyignacio1@gmail.com . Thankyou .

Hi @Theyz, I’ll look into this and reach out to you via email.

We don’t have any live surveys at the moment, we’ll reach out to you once our next one goes live!

I have completed 3 surveys earlier but got 0 points . Why is this happening ? @Vanessa

I’ve replied via email @Backtakg.

2 Likes

Hi vanessa i have filled the form but i have not seen any reply ftom you

I’m reached out to you directly @VictorKings11 !

Not received swags @Vanessa

How do i redeem my points.

Or is it unredeemable. My mail is peppul4love@gmail.com

i was completed many surveys but where is my loyalty points?
please check it and inform me.
is it technical error?

I’ve just sent you a message on how to claim!

Hi there, I’ve sent you an email. Thanks.

I have redeemed my points but still haven’t got the gift card.

Hi @Moammar1498 I’m ordering gift cards as I write this! Keep an eye out in your inbox!


@Vanessa it possible to redeem this points?

Hi @ajeshdarji I’ve just pm’d you the link to claim!